There’s very little like acquiring AA staff members consider more than gate forty six terminal d on Sunday, November three. Is this their breakroom? Six men for an hour or so And that i see that several are “chiefs” around the uniform patch. I’m so glad I paid out to hear Felix and Guerillmo yell and laugh for one hour
i necessary to be in chicago for the aforementioned time ten:03pm and so i contacted An additional Airways (Virgin) who experienced a flight leaving san francisco at 4pm arriving in chicago at ten:15pm and booked a return flight back again. i would like a refund for the whole return flight along with the booked desired seat of 16F
This is actually the worst flight working experience I have ever had in a long life of the two company and holiday getaway air vacation. AND It's not necessarily In excess of However! Our return flight headed house–Flight AA81 leaving London Heathrow on Monday, six/27–was a number of several hours late. Ok. Then we were diverted to Oklahoma Town to take on gasoline thanks to temperature in excess of Dallas. Okay. We arrived Dallas 4 hours late. Not so all right. There were NO brokers at Customs as promised several occasions by crew and pilot on the London-Dallas flight. We identified our method to the terminal and ended up booked on AA 361 to Denver (our location), which were rescheduled 3 times presently. It was rescheduled once again from an 11:30 departure to midnight. We hustled within the airplane, went for the runway and ended up told from the pilot the crew experienced to stop Operating.
She was terrific and I hope she is about the flight subsequent spet when I am going again to St Thomas Many thanks Mike
I have integrated an article that outlines your agency as staying the worst airline from the marketplace which isn't a little something being proud of. Based on my experience I will say that i'm under no circumstances planning to fly with your business yet again, and neither will anyone I understand. I have previously publically introduced my frustrations with your airline on many of the social networking sites.
When we eventually acquired an email reaction from American Airways, the whole response time was about 1 hour. Whilst we waited an hour or so, we did acquire many responses to our Preliminary dilemma:
I would like to fly this Monday vs Sat but was explained to I can be billed a cost. That’s amazing , thinking about I are actually flying with American for more than 6 yrs and would never ever take into consideration traveling with any one else at any time.
American Airlines,i am so disappointed !!! I'd this type of challenging time with my disabled boy or girl!! You lost my stroller seat belt, i needed to stroll each of the way around the airport Keeping my four years previous daughter…and following standing a single hour in the baggage claim they explained to me to contact your purchaser service ,guess what? They could’nt do just about anything!! it proceeds? unbelievable!!!
There's a middle aged African American girl with a brief hair Lower and Eyeglasses at your Philadelphia Airport location who refused to present me her comprehensive name Once i asked for it resulting from her despicable attitude. She ultimately instructed me her name was “D” and hid her name badge as she said this. “D” isn't going to are entitled to a position in customer service and particularly not in the first class sign in location exactly where I encountered her. As I rushed earlier the prolonged TSA line for the self service ticketing counter with only 40 minutes till my flight departed I was content to see there was a totally free kiosk. I started to retrieve my reservation and midway by this process “D” walked up to me and explained “This is for first class passengers only” I seemed up within the display screen confused mainly because there wasn’t any indicator or indicator the kiosks were being top quality kiosks and Moreover I puzzled how “D” understood I was or wasn't top quality and why she would make these kinds of an assumption. I replied “Excuse me?” “D” condescendingly said “These kiosks are for first class travellers only”.
Experienced you can try here good buyer service sine 1/seventeen. Been pulled off the FRA flight and stayed for two days in Philly. Right now one/19 I'll resume my flight to FRA with up to par documentation. To my shock the ticket agent in the check in counter were Unquestionably rude, not helpful and expected me to search out my luggage which was checked in on the seventeenth and that I was unable to retrieve After i was pulled off the flight on Sunday.
Luis not merely bought us with a flight but upgrade to top notch. This was a huge address for us. The flight number was AA2386 in the event that I spelled Luis’s final name Incorrect.
Past, let me make clear that for those who inquired about an approaching or present journey, we question that you simply Get hold of our Reservations staff, who can be found 24 hrs on a daily basis and may be in a better place to answer questions about your excursion. During the U.S., the toll-free of charge variety is
Locate troubles getting in touch with AA reservation by cellphone, its often chaotic and difficult to speak to the reservation employees, when contacted. Would like to communicate by email, remember to give me an e-mail handle of Ecuador Reservation Office. Quite a few thanks.
We have been so extraordinary upset with this sort of mis-treatment method and weak administration by American Airlines and will never fly you once more.